Shipping terms and conditions

HOSIS Milano exercises the utmost diligence in accepting and processing orders and will endeavour to deliver orders to a residential or other address in Italy, in accordance with the shipping option selected by the Customer.

HOSIS Milano will make every effort to deliver orders as quickly as possible and in the order in which they were issued. HOSIS Milano aims to deliver orders within 3 working days from confirmation of order. Although HOSIS Milano aims to deliver within the stated period, delivery may take longer due to unforeseen circumstances. All orders are delivered with DHL.

After submitting the order, if the Customer has provided their email address, they will receive a confirmation email containing the details of the scheduled shipment.

If your order does not arrive by the due date, please contact HOSIS Milano by phone on 039 6859902, by WhatsApp on +39 333 1858981 (available h. 9-18) or by email at


HOSIS Milano guarantees a refund for all returned items as per the indications in the Returns section, provided that all items are returned in the same condition they were in when received by the customer.

Methods of payment

Payment for orders is to be made in advance in one of the following ways:

Credit card with PayPal

Sending a payment with PayPal is safe and immediate and is carried out on PayPal’s secure servers. PayPal offers a system of online micropayments via credit card, acting as an intermediary between the user and the recipient of the payment. With more than 100 million accounts worldwide, PayPal offers customers the security of knowing that their card details are not passed to the other party: their details are only entered once, and from then on, they only need to access their account to make payments. With PayPal, it is possible to pay for purchases by associating a Visa, Visa Electron or MasterCard credit card (or prepaid rechargeable card) to an account, or by using the PayPal balance. Registration is free and quick; it just takes an email address, which will also be used to notify each transaction. For more information on PayPal, visit

It is possible to pay with PayPal even without registering an account. Payments with VISA, VISA ELECTRON, MASTERCARD, CARTA AURA credit cards are accepted. To proceed with payment by credit card without a PayPal account, when confirming the order select the Credit Card with PayPal payment method and then, once directed to the payment page on the PayPal site, follow the “Continue” link.