Shipping terms and conditions

HOSIS Milano exercises the utmost diligence in accepting and processing orders and will endeavor to deliver the orders to a residential address or other address in Italy, according to the shipping option selected by the Customer.

HOSIS Milano will do its best to deliver orders as quickly as possible and in the order in which they were issued. The goal of HOSIS Milano is to deliver orders within 3/5 working days after order confirmation. Despite the goal of delivering within the indicated interval, delivery may take longer due to unforeseen circumstances. Orders are delivered by BRT courier and shipping costs (except for promotional initiatives that involve a lower cost or free) are equal to € 6.00.

After sending the order, if the Customer has provided the e-mail address, he will receive a confirmation e-mail containing the data of the expected shipment.

If the order does not arrive by the established date, please CONTACT US.


HOSIS Milano guarantees a refund of all returned items as indicated in the RETURNS section, provided that all items are returned in the same condition they were in at the time of receipt by the Customer (Legislative Decree 206/2005).

Methods of payment

Payment is intended in advance of the order in one of the following ways:

You can pay with Paypal even if you don’t have an account. Payments with VISA, VISA ELECTRON, MASTERCARD, CARTA AURA credit cards are accepted. To proceed with the payment by credit card even if you do not have a Paypal account, when confirming the order, select the payment method Credit card with Paypal and then, once directed to the payment page on the Paypal site, follow the link “Continue” link.

Why Paypal? Sending a payment with Paypal is safe and immediate and is carried out on Paypal’s secure servers. Paypal offers a system of online micro payments via credit card, acting as an intermediary between the user and the recipient of the payment. With more than 100 million accounts worldwide, PayPal offers customers the security that their card details do not come into the possession of the counterpart: their details are entered only once, and from that moment it is sufficient to log into their account. to make payments. With PayPal you can pay for your purchases by associating a credit card (or prepaid rechargeable) Visa, Visa Electron and MasterCard to your account, or using your balance. Registration is free and fast; only an email address is needed, which will also be used to notify each transaction. For more information on Paypal visit

With cash on delivery it is possible to pay in cash or by check directly at the time of delivery. The service costs € 10.00. To pay for your order on delivery, CONTACT US.

It is possible to make payments by bank transfer. To pay for your order by bank transfer, CONTACT US.